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How Do Different Generations Act on Social Media?

May 9, 2019,

In order to successfully target your social media, you have to know where they are and what they’re doing. So, how do people of different ages use social media?


How to Get Better at Customer Retention

April 29, 2019,

The key to real growth is not so much getting new customers, but getting more sales, bigger sales and long-term loyalty from the customers you already have.


How Are Your Customer TouchPoints?

April 9, 2019,

This customer touchpoint tool helps you improve the way you “touch” a customer or potential customer during the entire lifecycle with your business.


What Do Customers Want from Local Businesses?

March 21, 2019,

Customers trust and use local businesses, and even prefer them to national chains. Learn how to leverage your local advantage.


Top 8 Retail Do’s and Don’ts

Small mistakes can be enough to drive customers away from your store, never to return. Learn 8 common “retail turnoffs” and how to avoid them. Read more


How to Kill the Customer Service Game

February 14, 2019,

The key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it.


5 Customer Retention Tactics to Increase Store Loyalty

February 12, 2019,

How can you boost your profits and increase store loyalty? Building a strong customer base that keeps coming back.